Accessibility Statement for Flowers Harlow

Our Approach to Accessibility at Flowers Harlow

At Flowers Harlow, we are committed to ensuring that our website is accessible to everyone. Our mission is to provide all Harlow customers, including those with disabilities, the ability to order Flowers Harlow online easily and independently. We understand that accessibility is essential and strive to make your flower shopping experience as seamless and enjoyable as possible.

WCAG 2.1 AA Compliance

Our website has been designed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These globally recognised standards ensure that digital content is developed to be perceivable, operable, understandable, and robust for users with diverse accessibility needs. By adhering to these guidelines, we aim to remove barriers and provide an inclusive environment for all users shopping for Flowers Harlow.

Screen Reader Compatibility

We are dedicated to making sure that customers using assistive technologies—such as screen readers—can navigate every part of the Flowers Harlow website effortlessly. All images contain meaningful alternative text, headings are structured logically, form fields are clearly labelled, and navigation menus are simple and keyboard accessible. This allows customers who rely on screen readers or keyboard navigation to enjoy a straightforward flower ordering experience from any device.

High Contrast, Clear Design

The Flowers Harlow website prioritises visual clarity and legibility. Our design features high contrast between text and background, ensuring that content remains readable for users with low vision or colour blindness. We select fonts and spacing with accessibility in mind, so that text is easy to distinguish and information is never lost or obscured. These visual considerations help ensure that every customer, regardless of visual ability, can browse our flower selection and place orders confidently.

Your Feedback Matters

Accessibility is an ongoing journey, and we are continually seeking ways to improve. If you experience any difficulties accessing content or placing an order for Flowers Harlow, we invite you to reach out and share your feedback. Our team is committed to addressing accessibility issues promptly and efficiently, so that every Harlow customer can have a positive and accessible experience on our website.

Contact for Accessibility Support

If you encounter an accessibility barrier or have suggestions about how we can make the Flowers Harlow website more inclusive, please don't hesitate to contact us. We value your input and strive to make the necessary adjustments. Our vision is to ensure that all customers in Harlow have equal access to order flowers online with ease and confidence.

Ongoing Commitment to Inclusive Flower Shopping

Flowers Harlow remains steadfast in our commitment to digital accessibility. We regularly review our website and practices to meet evolving accessibility needs and standards. Everyone in Harlow deserves the freedom to send, receive, and enjoy flowers through an accessible online experience. Thank you for supporting our commitment to inclusion at Flowers Harlow.